Request Demo
Or
Free Trial

Citrix Ready

End-user Centric APM

Recent Postings

Availability is NOT equal to Responsiveness

Read More

More of the same…

Read More

Making Sense of Data – Operational Intelligence

Read More

AppEnsure - Availability  is NOT equal  to Responsiveness

Availability is NOT equal to Responsiveness

By: Robin Lyon, Director of Analytics

How many of us IT professionals have been in a meeting similar to this: The chairs of various departments throughout the company are sitting around a long table and are giving a monthly summary. IT presents that the applications, network and servers were some amount of 9’s available and may explain an outage. […] Read More 

AppEnsure - More of the same…

More of the same…

By: RK, Principal Architect

A few months ago, I was asking a potential customer about how his IT resolves their performance issues. I started the discussion with few questions. Then I asked him, “What do you look for when your end user complains about application performance issues?” […] Read More 

AppEnsure - Making Sense of Data – Operational Intelligence

Making Sense of Data – Operational Intelligence

By: Robin Lyon, Director of Analytics

IT has access to an amazing amount of data. Often we collect hundreds of data points on one server such as individual processor load, thread state, disk throughput both in and out etc. We then store this in a bin and use this to create a metric called something similar to server performance. When it comes time to provide reports (weekly, monthly and so on) IT then assign some poor person the job of collating this information. […] Read More 

AppEnsure - Application Performance: Tired of Finger Pointing

Application Performance: Tired of Finger Pointing

By: Reinhard Travnicek, Managing Director, X-Tech

After more than 20 years of experience with Citrix application delivery I and most of my customers are getting tired to take the blame for sluggish application performance and finger pointing that goes every time there is an issue with application performance. […] Read More 

AppEnsure - Are you Benefiting your End Users?

Are you Benefiting your End Users?

By: Brad Denniston, Senior Solutions Architect

When you are working in IT Operations, your customer is the person who sends a request. Think back to being in front of a bank cashier or at a checkout counter when you insert you card. What do you expect? You expect: • the correct response (I took your money) • within the expected time, usually a couple of seconds. […] Read More 

AppEnsure - Are You Proud and Confident?

Are You Proud and Confident?

By: John Ward, Head of Sales

Over two decades ago, I began my sales career in the monitoring software industry. An infrastructure monitoring vendor I was with for over ten years, had the tag line, "Be the first to know." After all this time, I now realize we were borrowing that phrase from the future. […] Read More 

AppEnsure - Trouble Ticket Heaven

Trouble Ticket Heaven

By: Sri Chaganty, CTO

In our series Facts from the Field, #5 explains how AppEnsure helped a big customer close down what the Dir of IT Ops, Steve, calls “Trouble Ticket Heaven”, the place where the trouble tickets can live forever!!! He is NOT being complimentary in this definition. […] Read More 

AppEnsure - I Didn't Do It!

I Didn't Do It!

By: John Ward, Head, Sales

IT Operations professionals need a comprehensive monitoring solution that can determine whether or not the Citrix delivery infrastructure is the culprit or is it the backend infrastructure of the applications being delivered or published. […] Read More 

AppEnsure - Great When Your Customer Says it Best

Great When Your Customer Says it Best

By: Colin Macnab, CEO

I was recently copied on an email from an executive of IT Operations at a top 10 US financial corporation. I liked it so much that I thought I would put it right on our blog: […] Read More 

AppEnsure - Facts from the Field #4: “IT Operations with Texas-Sized Grins”

Facts from the Field #4: “IT Operations with Texas-Sized Grins”

By: Sri Chaganty, Founder and CTO

With almost 25,000 LinkedIn impressions of our Facts from the Field series so far, I am excited to keep the momentum going and to share one of my favorite facts from this past October. […] Read More 

AppEnsure - Facts from the Field #3: The Wild Card - The Citrix End User

Facts from the Field #3: The Wild Card - The Citrix End User

By: Sri Chaganty, COO & CTO/Founder

Our third post from our Facts from the Field series is from the healthcare industry and this time it’s a familiar story about Citrix users flooding the help desk with er, detailed, complaints such as “my computer is slow.” […] Read More 

AppEnsure - Facts from the Field #2 – “I Love It when People Pick on Citrix.”

Facts from the Field #2 – “I Love It when People Pick on Citrix.”

By: Sri Chaganty, COO & CTO/Founder

In the second installment of the Facts from the Field series, I wanted to reflect on a first in-person meeting with a Director of IT from “Company X” (who prefers to remain anonymous to protect the innocent.) […] Read More 

AppEnsure - VIDEO: Nie wieder

VIDEO: Nie wieder "Mein Citrix ist so langsam!”

By: Steve

A video discussing Application-Aware Infrastructure Performance Management and the AppEnsure solution is now available in German. This detailed presentation of the AppEnsure solution titled, Nie wieder "Mein Citrix ist so langsam!," discusses common challenges IT Operations face when supporting large, distributed Citrix environments. […] Read More 

AppEnsure - Facts from the Field #1 – “It’s Where You Measure”

Facts from the Field #1 – “It’s Where You Measure”

By: Sri Chaganty, Founder and CTO

I’m happy to announce AppEnsure’s new blog series titled, “Facts from the Field” to communicate interesting facts we hear and our experiences in the industry with you. […] Read More 

AppEnsure - Double-edged Sword of Human Competition

Double-edged Sword of Human Competition

By: John Ward, Director of Sales

Competition amongst the human race benefits society by stretching ourselves outside, what many psychologists say is the paradigm we avoid the most, the fear of success. When we agree to compete, we flip to our more natural ideology, the fear of failure. This latter mindset keeps us alert and provides us with the motivation to take action, to adjust and stretch to new realms of high performance, and it allows us to evolve. […] Read More 

AppEnsure - CTO DEMO Recording: Perfecting End User Experience in Citrix Environments

CTO DEMO Recording: Perfecting End User Experience in Citrix Environments

By: Steve

Recorded Webinar: Doug Brown, DABCC, and Sri Chaganty, AppEnsure CTO, discuss how IT Operations can utilize the AppEnsure solution when troubleshooting large, distributed Citrix environments -- especially when Citrix is wrongfully blamed. […] Read More 

AppEnsure - AppEnsure Wins Again!

AppEnsure Wins Again!

By: Steve

For the second year in a row, AppEnsure has been chosen by AlwaysOn as one of the Global 100 Companies to Watch. […] Read More 

AppEnsure - 6 Key Points of ADDM Evaluation

6 Key Points of ADDM Evaluation

By: Steve

Dennis Drogseth, VP at Enterprise Management Associates (EMA), has recently posted a three-part series on APMdigest discussing parts of his book, CMDB Systems: Making Change Work in the Age of Cloud and Agile. […] Read More 

AppEnsure - Applications + Operations = Intelligence

Applications + Operations = Intelligence

By: Steve

When the two IT worlds of Operations and Applications meet, great business benefits can be achieved including increased revenue and improved end-user productivity. […] Read More 

AppEnsure - AppEnsure Feature: Automatic Application Discovery

AppEnsure Feature: Automatic Application Discovery

By: Steve

Many Citrix users who try the AppEnsure solution say, “Wow! I had no idea those applications were running in my production environment. If I don’t know about them, how can I know how they are affecting other applications and resources?” […] Read More 

AppEnsure - Webinar: Perfecting Application Performance in Citrix Environments

Webinar: Perfecting Application Performance in Citrix Environments

By: Steve

Webinar: Perfecting Application Performance in Citrix Environments. Please join us for an upcoming webinar, presented by AppEnsure CTO Sri Chaganty, which will focus on how IT Operations can utilize the AppEnsure solution when troubleshooting large, distributed Citrix environments -- especially when Citrix is wrongfully blamed. […] Read More 

AppEnsure - New Use Case Video: Troubleshooting Citrix Environments

New Use Case Video: Troubleshooting Citrix Environments

By: Steve

A new video discussing how IT Operations can utilize the AppEnsure solution when troubleshooting large, distributed Citrix environments is now available. […] Read More 

AppEnsure - Feature Highlight: Dynamic Topology Mapping

Feature Highlight: Dynamic Topology Mapping

By: Steve

When application delivery problems occur and end users are complaining, oftentimes the fingers start pointing to IT Operations. […] Read More 

AppEnsure - AppEnsure Continues Quest to Bring Value to the Forefront

AppEnsure Continues Quest to Bring Value to the Forefront

By: Steve

When planning to launch the new AppEnsure web site, I started with the basic question “What do visitors want?” My fellow AppEnsure team members (who are never shy in expressing themselves) all had immediate responses. […] Read More 

AppEnsure - Next Generation Infrastructure #OnDemand14

Next Generation Infrastructure #OnDemand14

By: Steve

Our CEO, Colin, was invited to speak on a panel by AlwaysOn at their annual summit, OnDemand 2014. The sessions title, Next Generation Infrastructure, is a broad subject but one that Colin has specific views and opinions. He is joined by other CEOs and the audience questions are interesting for such a broad subject. A […] Read More 

AppEnsure - A Logo for the Users

A Logo for the Users

By: Steve

The constant question I ask myself throughout my work day is: Does this make sense for AppEnsure? Now that can simply be translated into: Does that make sense for AppEnsure users? because one of our company’s main philosophies is if it makes sense for our users, it makes sense for our business. So, when the […] Read More 

AppEnsure - It’s Good To Be a Winner

It’s Good To Be a Winner

By: Steve

At AppEnsure, we love winning awards! (Really though, who doesn’t?) This time we are in great company and it further validates the unique application performance solution we bring to IT Operations. […] Read More 

AppEnsure - New Category Fulfills Wish List

New Category Fulfills Wish List

By: Steve

Gartner analyst Jonah Kowall recently published a new report titled “How to Leverage Application-Aware Infrastructure Performance Monitoring to Simplify Root Cause Analysis” that discusses the emerging category of tools developed for IT Operations. The new category, Application-Aware Infrastructure Performance Monitoring (AA-IPM), focuses on the specific needs IT Operations have to effectively support every application in production. […] Read More 

AppEnsure - Datasheet: Managing XenApp & XenDesktop Performance

Datasheet: Managing XenApp & XenDesktop Performance

By: Steve

Here is a new AppEnsure document that discusses the new challenges IT operations face when managing the performance of XenApp and XenDesktop and the AppEnsure solution. […] Read More 

AppEnsure - Monitoring VDI Requires Specific App Knowledge

Monitoring VDI Requires Specific App Knowledge

By: Steve

As the dynamic world of managing and monitoring application performance continues to challenge IT operations, this latest blog post by Bernd Harzog of The Virtualization Practice describes the challenges from a VDI perspective, or rather, the end user’s perspective. […] Read More 

AppEnsure - DABCC Radio: Doug Brown Interviews AppEnsure

DABCC Radio: Doug Brown Interviews AppEnsure

By: Steve

In the 204th episode of the popular Virtualization and Cloud Computing podcast, Douglas Brown of DABCC Radio interviews Colin L.M. Macnab, our co-founder & CEO at AppEnsure. […] Read More 

AppEnsure - AppEnsure Debuts as Value Leader

AppEnsure Debuts as Value Leader

By: Steve

AppEnsure has been positioned as Value Leader in the Enterprise Management Associates (EMA) Application Discovery and Dependency Mapping 2013 Radar Report. […] Read More 

AppEnsure - New Product for the New Year

New Product for the New Year

By: Steve

It’s a brand new year and AppEnsure has a lot to announce in 2014. We are starting off the New Year by delivering a brand new product – AppEnsure Free – the first free product that measures and improves the performance of every application in production. […] Read More 

AppEnsure - Can APM Become a Strategic Initiative?

Can APM Become a Strategic Initiative?

By: AppEnsure

Almost a 18 months ago, I started a discussion on Linkedin soliciting views on APM being viewed as a nice to have feature. […] Read More 

AppEnsure - AppEnsure General Availability Announced

AppEnsure General Availability Announced

By: AppEnsure

We are pleased to have recently announced the general availability of our application performance monitoring and management solution! […] Read More