AppEnsure has full stack visibility from layer 2 to layer 7, networking and storage. This is how we build the topology map and can follow all transactions through the stack from end-to-end.
AppEnsure performs deep packet inspection at layer 2, opening every packet, header and payload, we extract the key information showing the path of the transaction.
We also look up to layer 7 to extract the key ‘conversational’ data to allow us to understand the apps interaction and build a workflow.
In addition to the server agents, AppEnsure also delivers an optional light device and desktop agent. This allows us to view app performance as seen by the end user.
The end user and app views are sent back to the master for event correlation, root cause analysis and resolution proposal.
The master also incorporates other data sources such as vCenter, WMI, SNMP,etc. These are used to confirm the resolution proposals generated by the master.